This is probably a question that many marketing officers for blood banks ask. Marloes, Theo and Eva-Maria come to your aid with their recent paper " Providing extra information increases blood donor return after deferral while offering an alternative good deed does not: Results from a field randomized controlled trial." (HERE)
Here are some ideas you can apply in your strategy
Offering donors extra attention after on-site temporary deferral might aid donor retention
Providing deferred donors an alternative good deed did not increase their return
Offering deferred donors additional information about deferral led to an increase in donors returning
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